Some workers say demanding customers aren t worth the low pay of the service industry.
Some former retail employees are turning to warehouse and other kinds of jobs.
Some workers are leaving retail and restaurant jobs to get away from low pay and difficult customers, and a growing number of openings in the labor market is making it easier to transition to new careers.
Restaurants and stores are looking to staff up and return to normal as COVID-19 restrictions lift and the country slowly reopens. Hiring has been difficult for many companies, which have reported a lack of candidates for open positions. But retail and restuarants are are also struggling to retain workers who want to leave for new opportunities. That s making the sector s labor crunch even worse.