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FCC Cracks Down on Robocalls Using a New Mitigation Database

(Photo via Getty Images) The Federal Communications Commission (FCC) is now tracking voice providers robocall reduction efforts. As of Sept. 28, 2021, phone companies must refuse incoming traffic from services not listed in the Robocall Mitigation Database. Those companies (typically small firms or non-IP-based providers) were granted an extension to implement the STIR/SHAKEN protocol, which verifies that caller ID information matches the caller s actual phone number. But they must now file detailed reports on their progress toward implementing anti-robocall technology. Protecting consumers from scammers that use robocall and spoofing tools is a top priority, FCC Acting Chairwoman Jessica Rosenworcel said in a statement. To succeed, we not only need an all-hands-on-deck response from [the] government, but we need industry commitment and focus.

CRTC directs service providers to implement STIR/SHAKEN, file readiness reports

CRTC directs service providers to implement STIR/SHAKEN, file readiness reports As of November 30th, 2021, STIR/SHAKEN implementation will be a condition of offering telecommunications services in Canada Further, the CRTC directed TSPs to file STIR/SHAKEN implementation readiness reports by August 31st, 2021. STIR/SHAKEN is a suite of protocols and procedures designed to help reduce caller identification (ID) spoofing. It does so by authenticating and verifying caller ID information. STIR stands for Secure Telephone Signature-based KENs. The CRTC previously extended the deadline for implementing STIR/SHAKEN to June 30th, 2021. Under the new directive, TSPs will need to submit an implementation readiness assessment report to the CRTC by August 31st, 2021. The report should describe the state of STIR/SHAKEN implementation on as of June 30th. The CRTC decision includes further details on what should be covered by the report, which you can view here.

What is Being Done About Spam Calls

Everyday people around the country and Bedford County, residents get many phone calls on their cellphones or land lines phones, but most of them are not from people they know. Many of these are unwanted calls, but by fraudulent callers who violate the state and federal do-not call lists in an attempt to scam consumers out of money or sending personal information. The Pennsylvania Office of Attorney General’s Bureau of Consumer Protection receives thousands of complaints each year with respect to illegal calls, including scam calls, telemarketing complaints, and robocalls according to their website. These fraudulent callers also violate the Federal Communications Commission rules regarding robocalling which is an auto-dialer using a prerecorded message, and spoofing where the caller masks their true number with false caller ID information.

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