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Banking on digitalisation for sustainability 28 Jun 2021 / 10:42 H. Digitalisation and sustainability initiatives are top of the agenda for Southeast Asian banks, and will be the key drivers of banking profits in the next few decades.
IT has been challenging for Asean banks to adapt their operations and maintain banking profits during the pandemic. Southeast Asian banks are also worried that further movement restrictions may affect banking profits.
Nevertheless, Southeast Asian banks can seize the opportunities from the rising demand in banking and financial services. This increase is primarily due to the increasing wealth of Southeast Asia’s rising middle class as well as the digital adoption during the pandemic.