challenges. unlock better solutions to these challenges- unlock better solutions to these challenues. , ,, ., , ., challenges. business leaders are excited that challenges. business leaders are excited that artificial challenges. business leaders are excited that artificial intelligence j excited that artificial intelligence could mean more innovation, better customer service, could mean more innovation, better customerservice, more could mean more innovation, better customer service, more productivity and profit, but they are less keen to talk about what it might do to staff numbers, workers rights, which could change faster than people can be retrained or new rules of engagement can be written. ai is ready influencing our lives and the unions say the uk is falling behind when it comes to protecting workers from al making life changing decisions on hiring and firing and working conditions, and they want new safeguards. d0 working conditions, and they want new safeguards. work
support is available via the bbc action line. union leaders have told the bbc we are falling behind in terms of protecting workers from al. the tuc says other countries are taking the lead in regulation and its worried uk employment law is not keeping pace with business leaders are hailing the potential of ai pace with business leaders are hailing the potential of al to spur innovation and improve productivity and customer service. simonjack has the story. customer service of the future, artificial intelligences reading, interpreting and answering customer queries, doing the work of 250 employees and customers seem to like it. dr employees and customers seem to like it. ., ., , ,