Print
Major vehicle insurers shortchanged California policyholders by hundreds of millions of dollars when it came to refunding premiums because of the pandemic, state Insurance Commissioner Ricardo Lara said Thursday.
He’s given the companies until April 30 to clarify how they’ll make up the difference.
“While millions of us stayed home helping to fight the spread of the virus and reducing the risk of accidents for our essential workers, insurance companies continued to collect inflated premiums,” Lara said.
“The bottom line: Insurance companies overcharged consumers and need to do more to make it right and help Californians recover.”
Advertisement
Consumer Confidential: Your car insurer may be using pre-pandemic mileage to set 2021 rates
David Lazarus, Los Angeles Times
You could say Arthur Krieger, a former detective with the Los Angeles Police Department, is the sort of guy who expects reasonable answers to reasonable questions.
So Krieger, 88, was more than a little nonplussed when he recently contacted his car insurer, Hartford, to ask about the mileage being used for his coverage renewal.
Like many if not most of us, the West L.A. resident is driving a lot less because of the pandemic. Last year around this time, he noticed that Hartford estimated he drives his 2001 Toyota Prius 9,000 miles a year.