Just 7% of government leaders feel their organization has met its digital transformation goals Digitalization is being held back by a lack of capabilities and outmoded ways of working Struggle
Governments pushing ahead with increased online services run the risk of alienating large numbers of their citizens due to concerns around data privacy, according to a new EY survey of 12,100 working age respondents across 12 countries. Conducted by Ipsos MORI, the survey further reveals a roadmap for governments attempting to deal with the increased digitization of services brought on by the COVID-19 pandemic.
Over the past year, the pandemic has increased the need for governments to offer more services remotely, and in some cases they have been delivered entirely online. This has resulted in the generation of much larger volumes of citizens’ data which is then collected by governments. Yet more than half (53%) of those surveyed think that privacy and security risks around how their data is shared outweigh the benefits. Forty-six per cent think data should not be shared between the public and private sector, with only 29% saying that it should. And 41% think data should not b
Half of global citizens risk missing out on governments digital services boom due to privacy concerns, EY survey warns prnewswire.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from prnewswire.com Daily Mail and Mail on Sunday newspapers.