A small fraction of iPhone users will repair their own iPhone to postpone their next smartphone purchase, despite Apple's latest feature, the Self Service Repair programme, a study claimed. According to research by Consumer Intelligence Research Partners (CIRP), the battery life affects consumers more than screen condition. About 14 per cent of iPhone buyers reported needing
Only 6 per cent of iPhone buyers said they had a cracked screen that made the old phone unusable, while another 12 per cent had a cracked screen that was still usable.
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