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By Steve Alexander Q: My iPad’s location software says I’m in Springfield, Ill., instead of Minnesota (a 400-mile mistake.) I’ve altered privacy and app settings, but nothing works. In case I’ve been hacked, I’ve removed the iPad’s banking and financial apps and changed my passwords. What should I do? — Terrance Russell, Lilydale, Minn. A: I suspect it’s a technical glitch rather than a hacking incident. Apple’s location methods are complex. If an iPad has GPS, Wi-Fi and a cellular connection, it determines its location by using a combination of GPS satellite signals, nearby Wi-Fi networks and cellular tower connections. If it has Wi-Fi only, its location is found via maps of Wi-Fi hot spots. Try these adjustments:

Tech Q&A: Fixing an iPad that doesn t know your location

Tech Q&A: Fixing an iPad that doesn t know your location Steve Alexander, Star Tribune © Duane Braley/Minneapolis Star Tribune/TNS Steve Alexander is a technology writer for Minneapolis Star Tribune. Q: My iPad’s location software says I’m in Springfield, Ill., instead of Minnesota (a 400-mile mistake.) I’ve altered privacy and app settings, but nothing works. In case I’ve been hacked, I’ve removed the iPad’s banking and financial apps and changed my passwords. What should I do? Terrance Russell, Lilydale, Minn. A: I suspect it’s a technical glitch rather than a hacking incident. Apple’s location methods are complex. If an iPad has GPS, Wi-Fi and a cellular connection, it determines its location by using a combination of GPS satellite signals, nearby Wi-Fi networks and cellular tower connections. If it has Wi-Fi only, its location is found via maps of Wi-Fi hot spots. Try these adjustments:

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