Like many Canadians, Aly Michalsky is seeing the consequences of a backlog of passport applications after pandemic travel restrictions were lifted. The Montreal teen is missing a dream vacation because she couldn't get a passport in time. Meanwhile, others are waiting in long lines or even driving to other provinces to access travel documents.
Some Montrealers are confused and outraged after the triage system for obtaining their passports changed yet again. Many have been waiting in line for days, some setting up tents and tarps to shelter from the downpour and others sleeping outside the office to secure their spots.