sean, what are some of the things that you see people fail to do you know small businesses that get attack snd. i think the first thing to consider with small business is understanding that the amount of money they spend to protect their organization is a lot less than the big players. however today there s a lot more access to tools through cloud computing and things like that that they can access and deploy to protect the environment. so looking at anti-malware anti-spam ware. to look at the backups so you can back up to the cloud and have all of our data in a secure environment and not have to spend the investment that you would have to have spent years ago. wouchb the most important things and most neglected is strong passwords. i say this again and again every day. a six character password doesn t cut it. 15 characters, upper case lower