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Freshworks Crosses $300M in ARR and Closes 2020 with Over 40% Year Over Year ARR Growth
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SAN MATEO, Calif., Feb. 16, 2021 /PRNewswire/ Freshworks, Inc., the intelligent customer engagement software company, today announced it surpassed $300M in ARR, growing the business by 40% year over year through unprecedented economic times. Freshworks record year featured new product offerings, strategic acquisitions to accelerate AI and an expanded executive team to fuel its next phase of growth: the march towards the billion-dollar revenue milestone. Like everyone, our 2020 plan went out the window when the pandemic hit, but our hard-working team persevered, said Girish Mathrubootham, Freshworks founder and CEO. Our mission is to create customers for life and during this past year, this goal was put to the test. Our team rose to the challenge and rallied around our customers to help them navigate unknown waters and empower the