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Most Enterprises Will Begin to Address Customer Experience Visibility by 2027, ISG Expert Says

Most Enterprises Will Begin to Address Customer Experience Visibility by 2027, ISG Expert Says
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People Operations As A Critical Differentiator For Employee Experience

14 Essential Factors Of Smart Tech Team Vacation Planning

Hakimo Co-Founder and CEO Samuel Joseph accepted into Forbes Technology Council

How AI Is Revolutionising Training

Artificial intelligence and machine learning are increasingly being leaned on to aid in companies’ upskilling strategies, ascertaining skill sets, recommending learning paths, providing on-the-job training even helping determine what to pay for acquired skills. With more than 345,000 employees and an ever-present need to stay ahead of the technology curve, IBM is one such company putting AI to work in keeping its workforce sharp. Advertisement “The half-life of skills is now five years,” says Anshul Sheopuri, chief technology officer for data and AI at IBM HR. “Half of what you learn is either forgotten or becomes obsolete in five years.” Demand for new and specialized skill sets from rapidly evolving domains such as cloud computing and AI is in large part fueling this compression of skills shelf lives. So finding a scalable way to continuously improve employee skills is “not a nice-to-have but a must-have,” he says.

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