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BURLINGTON, Mass., Jan. 28, 2021 /PRNewswire/ Arcadia (arcadia.io), the leading population health management and healthcare intelligence platform company, announced today that its healthcare customers have successfully begun nationwide multilingual COVID-19 vaccination outreach campaigns using tools launched earlier this month. Health plan, ACO, and IDN customers across the country are now engaging patients on COVID-19 safety, testing, resources, and vaccination.
These COVID-19 vaccine outreach initiatives build on a broader patient engagement campaign that saw providers and plans send millions of text messages in 2020 to drive patient engagement in a particularly challenging year, encouraging patients to receive critical preventative care like flu shots and childhood vaccinations, sharing information on telehealth availability, and supporting uninsured patients in registering for insurance. Arcadia customers have seen delivery rates exceed