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To personalize the digital experience, Pandora Jewellery created an e-commerce platform powered by Salesforce and IBM Sterling Order Management on Cloud. The platform efficiently handled double the previous year’s e-commerce volume.

David walmsleyDigital technologyChief digitalTechnology officerAnil uttamchandaniE commerceBorder managementJewelry retailingOmnichannel commercePersonalized experienceFulfillment optimization