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As a testament to its resilience, agility and innovative spirit, this article reflects today’s increasingly dynamic hospitality industry in terms of its long, medium and short-term evolution. Best-selling author, Will Guidara, claims We are entering into a hospitality economy – suggesting that what underpins the essence of hospitality, (service excellence, human interaction, personalization and the co-creation of memorable experiences), is actually what many sectors of industry are desperately in need of today.
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Article - 10 Hospitality Trends for 2024 from EHL Insights - As a testament to its resilience, agility and innovative spirit, this article reflects today s increasingly dynamic hospitality industry in terms of its long, medium and short-term evolution. Discover the industry s adaptability and forward-thinking approach, shaping its trajectory in the face of challenges and opportunities, while staying attuned to the latest hospitality trends.
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