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HGS Digital Recognized by Frost & Sullivan for Its Complete Social Media Customer Care Solution
HGS EPIC™ social care program is designated best-in-class for customer value leadership
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SANTA CLARA, Calif., May 3, 2021 /PRNewswire/ HGS Digital is being recognized,
for the second year in a row, for its compelling social media strategy and solutions portfolio that includes HGS
EPIC™ Social Care program
. Working with clients and PR firms, the HGS
EPIC™ Social Care team responds to everyday inquiries efficiently while delivering appropriate messaging in the context of human rights, natural disasters, and pandemics.
HGS Digital is the digital technology business of Hinduja Global Solutions (HGS), a global leader in business process management (BPM) and in optimizing the customer experience lifecycle. The company operates a global network of customer experience (CX) centers across the United States, Canada, the United Kingdom, Ind