Updated on May 7, 2021 at 11:48 am
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When you book a stay at a hotel, the confirmation email hitting your inbox probably makes you feel like your trip is locked in place. But a Bay Area woman learned this week, just because you are able to book a hotel room online doesn’t necessarily mean the hotel has a place for you to stay.
The newly-remodeled hotel in Vallejo allowed her to book a room for May 7-9, though hotel management later told her it could not guarantee the room for her stay. Download our mobile app for iOS or Android to get the latest breaking news and local stories.
Amanda Pensack was sitting in the dark, shivering, dehydrated, and hungry.
She wondered when the lights were going to come back on. The power came in waves for five days and nights.
“The little things that we were all so concerned about every day like, you know, stressing out about a meeting at work or a deadline at work, or relationship problems,” she said, “those did not matter at all last week.”
Pensack, who moved to the Lakeway, Texas area on a whim just two months ago, had lived in Boston her whole life.
Alongside her friend from the city, she had decided to escape the New England winter. Thinking it was going to be in the 60s and 70s, they only brought lightweight clothing.