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No power for days, so why was this Houston customer still charged for using electricity?

No lights, no air conditioner, no nothing. If you were one of the 900,000 people who lost electricity for several days this month you might expect your next bill to be slightly lower than normal. One man in the Heights called us when he noticed his account showed he was using electricity on days when that was impossible. Investigative reporter Amy Davis explains you how to check your own account.

United statesAlyssia oshodiCraig wolcottAmy davisGexa energyPublic utility commissionSmart meter texasPublic utilityInvestigator amy

Day 7 without power is getting dangerous and unhealthy for some

The math is good if you're looking at percentages for power restored in the last week. Not so much for people enduring a full week without electricity. And for some, the situation is becoming unhealthy, even dangerous.

United statesCorpus christiAlyssia oshodiMoses lopezJuliac hesterLogan andersonDeven clarkSamuel penaWoodlands community centerSunnyside healthDistribution centersLeon grayson baldree community centerKingwood community centerLeonelj castillo community centerLincoln park community centerWeekley community center

Why isn t CenterPoint s outage tracker working after severe storm?

Why isn t CenterPoint s outage tracker working after severe storm?
houstonchronicle.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from houstonchronicle.com Daily Mail and Mail on Sunday newspapers.

United statesAlissa ritterLynnae wilsonAlyssia oshodiCenterpoint energyPoint energy

Public voices frustrations during Centerpoint rate hike hearing

EVANSVILLE, Ind. (WEHT) – Frustrated Centerpoint Energy customers voiced their concerns at a public hearing held by the Indiana Utility Regulatory Commission (IURC), discussing proposed rate increases. More people than expected packed the hearings, which started at 2 in the afternoon and wrapped up around 11 at night. “Centerpoint Energy is holding this community hostage. […]

United statesKaren mannAlyssia oshodiBetty raineyClaudia matthewsMitch lumanIndiana utility regulatory commissionCenterpoint energyCenterpoint energy communications directorFrustrated centerpoint energyCenterpoint customer bettyCenterpoint energy communicationsRate increase

Gas line leaks on the upswing in Terre Haute

A natural gas line rupture caused by underground excavating meant several residents on Miller Drive off 25th Street in Terre Haute went without the utility for several hours Sept. 6.

United statesTerre hauteBill berryStephanie hodginJames martinAlyssia oshodiJosh zuernerCenter point energyCenterpoint energyIndiana utility regulatory commission pipeline safety divisionCenter pointUs department of transportationMiller driveIndiana pipeline safety divisionIndiana utility regulatory commissionPipeline safety division