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Letters: Patients must be allowed to consult GPs face to face in the future

A doctor with a patient at Morris Woodford medical clinic in Grimsby Credit: Daniel Leal-Olivas /PA SIR – As a retired GP, I wholeheartedly agree with Philip Johnston (Comment, March 31) that online GP consultations are not a satisfactory replacement for face-to-face ones. Among my friends, since lockdown began I am aware of six missed or incorrect diagnoses as a result of remote consultations. All had serious consequences, including an avoidable six-month stay in hospital. An image is no substitute for a hand on the tummy. Online consultations have a place but they must be used selectively. Dr John Statham   SIR – About five years ago, while speaking to my GP about statins, she suddenly said that my neck seemed swollen on one side. I hadn’t noticed.

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