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A Falmouth lifeguard says he has invented a sign language for video meetings to make them more human, and stop Zoom burnout. Business coaching director, Paul Hills, lives in Falmouth where he loves swimming in the sea. So much so, he took training to become a voluntary lifeguard. That meant learning all the signals that lifeguards use; how to ask for help when out at sea, how to tell others you have understood messages, and how to relay the all-clear. When Covid-19 hit, Paul switched his company online, and their leadership courses and business help sessions became virtual. He noticed that it was not always easy to read the participants during video conference sessions and he wanted to find better ways to connect and interact with them.