Allyson Baker, of Marstons Mills, got up at 4 a.m. Thursday to make sure she got on the state vaccination registration website at exactly 8 a.m.
She was one of thousands to be disappointed by the website, which crashed the first day vaccine registration opened to people 65 and up and others in the second tier of phase two of the state s COVID-19 vaccine rollout.
Baker, 70, said she was shut down throughout the morning but thought she managed later in the day to snag an appointment at Gillette Stadium in Foxboro, only to watch it disappear after she hit the button to confirm her spot.
The agency has amassed more in fines than it has returned to wronged customers. With Democrats now in power, some hope the bureau will allocate the unused money more aggressively.