US inches toward payments modernization while China races ahead
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A wave of digital transformation has swept the world during the past year, driven by a global pandemic and wholesale adoption of cloud-connected tools. But there’s little sign of all that change when you try to do something as seemingly simple as buying something in a store.
As many a shopper can attest, paying for goods in a U.S. store with a credit or debit card may still require picking up a digital pen and awkwardly scratching out a signature on a point-of-sale keypad screen, technology that’s decades old. Has the latest wave of digital modernization missed the payments business?