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British Airways launches Customer Access Advisory Panel

British Airways launches Customer Access Advisory Panel
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United kingdomMartin thomasHarvey tateXavier mascarellMary doyleAnnalisa giganteBritish airwayBritish airwaysCustomer access advisory panelInternational airlines groupInternational airlines groupa headline partnerHeadline partnerCustomer access advisoryCustomer accessibility strategy managerDigital transformationImplementation manager

FTE Ancillary & Retailing: Convergence of commercial, CX & tech

Eric Léopold, Founder & MD, Threedot and Content Director, FTE Ancillary & Retailing, shares his thoughts on the evolution of airline retail.

United kingdomUnited statesSachsen anhaltMartin thomasAlex mcevoySwapnal chouhanSean donohueJamie heaslipElla alkalay schreiberNiels colemontSteven greenwayAndrew harrisonAdrian keatingArthur reijnhartAnnalisa giganteAdrian dunne

FTE Innovate Awards 2024 shortlisted announced

Find out more about the shortlisted airlines, airports, vendors and startups pitching in the FTE Innovate Awards 2024.

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British Airways partners with Amadeus on enhanced retail using AI

British Airways – a member of IAG (a Headline Partner of FTE Dublin, 11-13 June) – is partnering with Amadeus on enhanced retailing using AI.

United kingdomMartin thomasAnnalisa giganteMaher koubaaHarvey tateAmadeus nevioColm lacyInternational airlines groupInternational airlines groupa headline partnerBritish airwaysHeadline partnerArtificial intelligenceCorporate partnerStartup hubChief commercial officerDynamic offer pricing

PIT partners with IAG to deploy Synaptic Aviation s computer vision

IAG and PIT – via its xBridge innovation programme – have deployed Synaptic Aviation’s computer vision technology.

United kingdomCole wolfsonBeth hollerichThomas cannellMarc buranovskyAer lingusInternational airlines groupBritish airwaysCarnegie mellon universityPittsburgh international airportAirport duty managerSynaptic aviationAirlines groupArtificial intelligenceProgram directorAirports automation