to have to be a stick. that is the only way they are going to take this issue seriously enough to stop this happening, because we keep getting apologies, we keep getting explanations, there was a different reason each time, it is usually a staffing issue. ithink reason each time, it is usually a staffing issue. i think it is particularly acute this summer because there hasn t been enough planning. 0ne because there hasn t been enough planning. one other way it could change i think as there needs to be a more efficient system that when a passenger with mobility or in fact any other disability needs checks in at the departing airport, and message needs to go immediately to a team at the receiving airport saying, this passenger is arriving on this flight at this time with this need, and they should be ready to receive him or her at the receiving airport, including factoring in if it is going to be late. if taxi companies can keep an eye on the status of the plane and make adjustments to w
she started students against drunk driving. she was the very first girl to be on the wrestling team. at the high school. had bonnie a serious boyfriend, cameron, who had left that summer to start college at the university of california. she used to record herself singing and talking to him and sent him cassette tapes. she was crazy about him. yes. they were madly in love. and now suddenly bonnie craig was dead. at least, that is what her mother karen had been told. but as she flew home to alaska she was filled with denial. i believed flying back that as i got there, she might even be at the airport saying, mom, i m sorry was at me. it s all just it s been a terrible mistake. but no. bonnie was not at the airport to meet karen. her body was at the funeral home. i only got to see her face.
her tigger because she was bouncy and fun, and so sweet to everybody. she was involved in sports. she was coaching the kids in swimming. she started students against drunk driving. she was the very first girl to be on the wrestling team at the high school. reporter: bonnie had a serious boyfriend, cameron, who had left that summer to start college at the university of california. she used to record herself singing and talking to him and sent him cassette tapes. she was crazy about him, yes. they were madly in love. reporter: but now suddenly bonnie craig was dead. at least that s what her mother karen had been told, but as she flew home to alaska, she struggled with denial. i believed flying back that if i got there she might even be at the airport saying, mom, i m sorry. it wasn t me. it s all just been a terrible mistake.
in high school they used to call her tigger because she was bouncy and fun, and so sweet to everybody. she was involved in sports. she was coaching the kids in swimming. she started students against drunk driving. she was the very first girl to be on the wrestling team at the high school. reporter: bonnie had a serious boyfriend, cameron, who had left that summer to start college at the university of california. she used to record herself singing and talking to him and sent him cassette tapes. she was crazy about him, yes. they were madly in love. reporter: but now suddenly bonnie craig was dead. at least that s what her mother karen had been told, but as she flew home to alaska, she struggled with denial. i believed flying back that if i got there she might even be at the airport saying, mom, i m sorry.
if i got there she might even be at the airport saying, mom, i m sorry. it wasn t me. it s all just been a terrible mistake. reporter: but no, bonnie was not at the airport to meet karen. her body was at the funeral home. i only got to see her face. it s just incredibly sad. and you think, my god, it is her. and you can t believe that your baby s lying there cold and lifeless. reporter: the next day karen saw her baby again, saw more than her face, and noticed something that seemed to confirm what she already believed it wasn t a hiking accident. she called the alaska state troopers. her knuckles were broken. so i m on the phone screaming to them saying, no, you ve got to get back. you ve got to take more pictures. these are defensive wounds. reporter: look again at bonnie s body, she demanded,