them to divert if necessary to the closest, nearest suitable airport. reporter: the international air transport association meeting in qatar now wants governments to play a bigger role in taming unruly passengers. the industry group supports a u.n. organization s call for increased airline training to prevent or manage disruptions. concessi concessionaires asking airport bars to watch for drunk passengers and showing the consequences of unruly behavior. all of a sudden we heard a woman scream in the back. reporter: the scares range from passengers trying to open doors in flight. he was going to do bad things to the plane in flight. it was scary. reporter: to attacks on passengers. mental problems. i m dead. i m dead. i m dead. reporter: and frustration with rules. he would not extinguish his
and they have laid out the rules to help deal with that problem. in 2013, 8,000 cases of unruly flyers, according to an industry group. we ll always love you others overserved. but they are not just a nuisance. pilots say they can pose a risk. a disruptive passenger, you want to keep them from becoming dangerous. you really want to nip it in the bud early on and the crew member the cockpit always has the alternative available to them to divert, if necessary, to the nearest, suitable airport. reporter: the international airport association meeting in qatar now wants governments to play a bigger role in taming unruly passengers. the group supports the u.n. call for increased airline training to prevent or manage