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anywhere, booking more people than seats is too important for airline profitability. ending overbooking would lead to higher ticket prices. this horrific incident sparked calls for congress to investigate how airlines deal with overbooking. last year about 40,000 paermgs were bumped against their will from the biggest airlines. it s just a tiny percentage of flyers on those carriers. a lawsuit coming from dr. dao, at least what wie re expecting. lawsuit, you say? let s take a look at what kind of shape that could take. the family and lawyers for the passenger violently removed from the plane. asking to preserve evidence, a good indication a lawsuit will be coming. what would it look like? what would be the causes of action. how much money could come with it? cnn legal analyst joey jackson