elle, can you still hear me? yes, yes, i can hear you. elle, my question was you were worried this could happen. you say you called to warn folks you were worried this would happen. you called the power company. give me the timeline? okay. i started calling the power company from the day before and i called them on tuesday and i spend the whole day calling them. i have a ticket number for those calls of 40 i m sorry, 4301. i kept telling them it was a life-threatening situation and they kept telling me, we ll get to it and this and that. now, they never did. the facility called them several times and the air condition company called them several times also, so that s florida