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Aisera s Ticket AI Helps Organizations Navigate the Great Resignation and Ongoing Service Challenges

/PRNewswire/ With the Great Resignation impacting both internal and external services, Aisera, the world s first AI Service Management (AISM) platform, has.

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Aisera Collaborates with Microsoft to Elevate Employee and Customer Service Through Conversational AI and Robotic Process Automation (RPA)

Aisera Collaborates with Microsoft to Elevate Employee and Customer Service Through Conversational AI and Robotic Process Automation (RPA)
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Aisera Raises $40M in Series C Funding

Aisera, a Palo Alto, Calif.-based AI-driven platform that automates tasks, actions and workflows for employees and customers, raised $40M in Series C funding. The round was led by Icon Ventures, with participation from new investor World Innovation Lab and existing investors True Ventures, Menlo Ventures, Norwest Venture Partners, Khosla Ventures, First Round Capital, Webb Investment Network, and Sherpalo. In conjunction with the funding, Preeti Rathi, General Partner at Icon Ventures, joined the board of Aisera. The company, which has now raised over $90M in total funding, intends to invest the capital for the continued rapid expansion and deployment of its AI-platform in enterprise IT, HR and customer service environments, as well as advancements in its go-to-market strategy, marketing and product development.

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Aggressive Growth Ushers Aisera to $40M in Series C Funding, Led by Icon Ventures, as it Redefines Enterprise Service Management Through AI Virtual Assistants

Aggressive Growth Ushers Aisera to $40M in Series C Funding, Led by Icon Ventures, as it Redefines Enterprise Service Management Through AI Virtual Assistants The Artificial Intelligence-Powered Service Management Solution Reports 300% YOY Growth and Growing Customer Base of 65M+ Users Aisera Announces Strategic Partnerships and Integrations with Zoom, Slack and Microsoft Teams for Increased Enterprise Collaboration News provided by Share this article Share this article PALO ALTO, Calif., April 21, 2021 /PRNewswire/ Aisera, the world s first AI-driven platform that automates tasks, actions and workflows for employees and customers, announced today that it has secured $40M in Series C funding. The round was led by Icon Ventures, with participation from new investor World Innovation Lab and existing investors True Ventures, Menlo Ventures, Norwest Venture Partners, Khosla Ventures, First Round Capital, Webb Investment Network, and Sherpalo. The company, which has now raised ov

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