we re going to turn next we re going to turn next tonight to those images coming in, passengers outraged. a flight from new york to los angeles delayed, that s nothing new, but for 18 hours? abc s david kerley covers aviation. [ groaning ] reporter: those groaning complaints from nearly 200 passengers heading from new york to l.a. their 3:30 afternoon flight yesterday had already been out to the tarmac and back three times. this was 2:20 in the morning when they heard this. 9:00 a.m. is it actually going to leave at 9:00 a.m.? reporter: but then the agent delivered more news. the flight wasn t canceled, so the airline would not be offering hotel vouchers. there s no vouchers for hotels. we ll give food and we ll give taxis if you re local. reporter: the passengers were offered pillows and blankets for what turned into an 18-hour delay. delta did have weather travel waivers in effect, which would have allowed passengers to make a one-time flight change without charge.