The homeowners interviewed all have different solar companies and faced different issues, but all were left in the dark for months or even years about problems plaguing their systems.
Federal officials have been pushing airlines to allow families to sit together on flights, recommendations the largest carriers at Boston's Logan Airport are struggling to meet.
Departing flight cancelations at Boston's Logan Airport so far this year are running 57% higher than in 2019, the last regular travel year before the pandemic.
Online car buying bumpy road for some Massachusetts Vroom customers Share Updated: 7:00 PM EDT Jul 20, 2021 Share Updated: 7:00 PM EDT Jul 20, 2021
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Show Transcript CUSTOMERS TELL US THEIR PROCESS HAS BEEN ANYTHING BUT FAST, AND IT’S MADE THEM FURIOUS. IT’S TIME TO SIGN BABY., SO YOU DIDN’T GO TO DEA ALERSHIP? NO, WITH VROOM, YOU DON’T HAVEO. T BEN: VROOM’S ADS MAKE BUYING A CAR ONLINE LOOK AS EASY AS SHOPPING FOR SHOES. BUT SOME VROOM CUSTOMERS TELL US THEY’VE EXPERIENCED QUITE A FEW BUMPS IN THE ROAD. IT WAS JUST LIKE ONE THING AFTER ANOTHER. MISCOMMUNICATIONS. FELT LIKE WE WERE GETTING THE RUNAROD. BEN: BRIAN HEFFERNAN BOUGHT THIS 2015 HONDA CRV ON VROOM IN MAY, WITH DELIVERY TO HIS SOUTH SHORE HOME EXPECTED AROUND JUNE 15. HE SAYS HE GOT A LOAN FROM HIS BANK AND THEY SENT THE $21,000 OFTOF VROOM RIGHT AWAY. BUT THAT JUNE 15 DATE CAME AND WENT AS VROOM’S DELIVERY COMPANY WORKED TO GET THE CAR REGISTERED AND INSPE