Earlier coverage:
When the Henderson County Department of Public Health began scheduling appointments for the Covid-19 vaccinattion a week ago, it had 1,000 appointments available. All were booked within the seven hours the call center was open.
On Jan. 13 the call center received approximately 19,000 telephone calls for 600 appointments that were still available. With calls overwhelming the phone system, the Health Department expanded the call system on Monday. Henderson County obligates all vaccines within the first 48 hours of receiving them. On Wednesday, Jan. 20, with a new supply of doses in hand and the enhanced call system in place, the Department of Public Health will again begin booking approximately 700 appointments. The call volume is expected to be heavy.