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The US federal government has updated its CX framework. The question now is: Can CX professionals learn from it?

United statesWhite houseDistrict of columbiaAaron mosbyCraig shullStephanie thumVeterans administrationYour team have required transparencyOffice of managementUs airUs federal customer experience initiativeCustomer experience initiativeFeds can teachTeam have required transparencyAdministration inspectors generalGet better