(MENAFN - Khaleej Times) Amid the Covid-19 outbreak, a lot of recognition went to the doctors and nurses for their noble efforts.
It was a stressful time for those who work as support staff too lab technicians, medical coders, insurance coordinators, receptionists, cashiers and janitors who were as important to keep the healthcare system functioning as the doctors and nurses.
For many of them, Covid-19 changed roles and brought in additional responsibility. I took on the extra responsibility of managing Covid testing for people going back to their home country on repatriation flights. I also carried out duties as a receptionist inside covid testing tents during staff shortages. I had to be courageous as I was coming into contact with a lot of people during this time, but I knew my duty was to help people first, said Marife Olarte, a health checkup executive in Medcare Hospital Al Safa.
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Cleaners, porters and other support staff in UAE hospitals are being recognised as faceless heroes for their work on the front lines during the Covid-19 pandemic.
Personal stories of workers are being shared to highlight their efforts,
part of a campaign launched by Accumed Practice Management, a company that provides revenue cycle management solutions to the healthcare sector.
Several workers from hospitals in Dubai were nominated as faceless heroes and will receive $1,500 as a thank you.
The National spoke to some of the workers
nominated.
Porter
When Mohsin Saleem, 23, moved to Dubai in February 2020 to work as a porter, he never thought he would be starting his new journey during a pandemic.