Banking is a balance sheet business built on trust. It is not a tech business. While there is much that tech can do for a bank, it cannot change the fundamental characteristics of money management, lending, and borrowing.
While disbursal of consumer loans through a digital interface has become common, farmers and people who run small businesses still need to queue up at their local bank branches and the land records department for days to access agriculture loans and take Kisan credit cards.
Among measures, it suggests holding agents, intermediaries, group master policyholders, and other in the distribution channel accountable for tracing customers and updating their details
Due to an increase in unclaimed amounts and concerns from insurers over regulatory compliance, the Insurance Regulatory & Development Authority of India (IRDAI) modified the Master Circular on unclaimed amounts of policyholders
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