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AI has a dirty secret: Chatbots like ChatGPT rely on a hidden fleet of human workers. Instead of taking jobs, robots will create new jobs for the future.
AI has a dirty secret: Chatbots like ChatGPT rely on a hidden fleet of human workers. Instead of taking jobs, robots will create new jobs for the future.
Neither Aaron Benanav’s Automation and the Future of Work nor Sarah Jaffe’s Work Won’t Love You Back was written with the pandemic in mind but together they serve as an indispensable guide to the broader dynamics of work in the contemporary moment.