this guy doesn t look like an arab terrorist. nobody does. i said three words. should i have said something else? what is more to the point than beware of cockpit intrusion. they are the people who awoke september 11th living ordinary lives. i was in my office sitting in that chair. reporter: suddenly thrust into one of the most horrific days in this nation s history. they said we have some planes. we clearly had a hijack in process. they said be prepared to shoot down the next hijack track. and they report ten miles from the white house. nine miles. eight miles. reporter: this is their story. if it was going to hit anything, it was going to hit us. reporter: the footnotes of 9/11. tuesday, september 11, 2001, dawned temperate and nearly cloudless. so begins the 9/11 commission report on what was about to become a day filled with dark skies. the first event of that day happened not in washington, boston or new york, but here in portland, maine, at the
like an arab terrorist. nobody does. i said three words. should i have said something else? what is more to the point than be wear of cockpit intrusion. they are the people who aswoek september 11th living ordinary lives. i was in my office sitting in that chair. reporter: suddenly thrust into one of the most horrific days in this nation s history. they said we have some planes. we clearly had a hijack in process. they said be prepared to shoot down the next hijack track. and they report ten miles from the white house. nine miles. eight miles. reporter: this is their story. if it was going to hit anything, it was going to hit us. reporter: the footnotes of 9/11. tuesday, september 11, 2001, dawn temperate and nearly cloudless. so begins the 9/11 commission report on what was about to become a day filled with dark skies. the first event of that day happened not in washington, boston or new york, but here in portland, maine, at the us airways ticket counte