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Transcripts for BBCNEWS Breakfast 20240604 07:10:00

where they re screaming to get an ambulance. you just don t have the heart to tell them there s nothing available. i ve seen colleagues try to calm someone down and apologise for the wait time, only to be hit with a wall of abuse. i ve seen colleagues cry after those calls. the investigation also found strong links between the wellbeing of nhs staff and patient safety. anxiety, stress and depression are the most common reason for staff sickness in the health service, with rates increasing. carrying out this investigation has been difficult. we have heard the level of emotion that staff are under. but we absolutely have to tell the staff story because there is a direct impact on patient safety. it has been absolutely relentless. imploding comes to mind. dr salwa malik has worked for five years as a consultant in a busy a&e department. you re basically running a resuscitation room in the corridor and you get scared, you do. it s natural, it s good to feel scared because you should be sca

Transcripts for BBCNEWS BBC News 20240604 09:51:00

i ve seen colleagues cry after those calls. the investigation also found strong links between the wellbeing of nhs staff and patient safety. anxiety, stress and depression are the most common reason for staff sickness in the health service, with rates increasing. carrying out this investigation has been difficult. we have heard the level of emotion that staff are under. but we absolutely have to tell the staff story because there is a direct impact on patient safety. it has been absolutely relentless. imploding comes to mind. dr salwa malik has worked for five years as a consultant in a busy a&e department. you re basically running a resuscitation room in the corridor and you get scared, you do. it s natural, it s good to feel scared because you should be scared. it s not normal. how easy is it to go home and switch

Transcripts for BBCNEWS BBC News at One 20240604 13:22:00

with rates increasing. carrying out this investigation has been difficult. we have heard the level of emotion that staff are under. but we absolutely have to tell the staff story because there is a direct impact on patient safety. it has been absolutely relentless. imploding comes to mind. dr salwa malik has worked for five years as a consultant in a busy a&e department. you re basically running a resuscitation room in the corridor and you get scared, you do. it s natural, it s good to feel scared because you should be scared. it s not normal. how easy is it to go home and switch off after one of those shifts? you can t always switch off, actually. i ve had nights where you go over the scenarios in your head about patients or whatever problem that you were in, and it can be really difficult to sleep. if you re on edge for ten, 12 hours a day, at the end when you walk out,

Transcripts for BBCNEWS BBC News 20240604 10:47:00

years as a consultant in a busy a&e department. you re basically running a resuscitation room in the corridor and you get scared, you do. it s natural, it s good to feel scared because you should be scared. it s not normal. how easy is it to go home and switch off after one of those shifts? you can t always switch off, actually. i ve had nights where you go over the scenarios in your head about patients or whatever problem that you were in, and it can be really difficult to sleep. if you re on edge for ten, 12 hours a day, at the end when you walk out, you can kind of crumble. the nhs said it takes staff wellbeing very seriously and does have a range of support in place. the government said it has provided more funding to reduce pressures with plans to expand the number of hospital beds and ambulances in england by next winter. jim reed, bbc news.

Transcripts for BBCNEWS BBC News 20240604 14:51:00

that staff are under. but we absolutely have to tell the staff story because there is a direct impact on patient safety. it has been absolutely relentless. imploding comes to mind. dr salwa malik has worked for five years as a consultant in a busy a&e department. you re basically running a resuscitation room in the corridor and you get scared, you do. it s natural, it s good to feel scared because you should be scared. it s not normal. how easy is it to go home and switch off after one of those shifts? you can t always switch off, actually. i ve had nights where you go over the scenarios in your head about patients or whatever problem that you were in, and it can be really difficult to sleep. if you re on edge for ten, 12 hours a day, at the end when you walk out, you can kind of crumble. the nhs said it takes staff

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