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Sinn Féin demands operator of 999 call centres enter talks with staff to avert strike action

Staff have complained of having to ‘bid’ for holidays 18 months in advance in some cases.

Northern irelandUnited kingdomLouise oreillyCo meathMembers of the communications workers unionEmergency call answering serviceCommunication workers unionWorkplace relations commissionBt irelandCo donegalCommunications workers unionDublin fingal999 calls999 problemsBt irelandEmergency calls

Tensions at 999 call centres as workers bid for holidays 18 months in advance

Workers balloted for industrial action at the emergency call service in recent weeks.

United kingdomNorthern irelandIan mccardleBt irelandWorkplace relations commissionCommunication workers unionCo donegalCo meathEmergency call answering serviceWorkplace relations999 callsBt irelandEmergency callsHe morning lead

Independent review finds substantial shortcomings in handling of 999 calls

A previous internal Garda review found that there were more than 200,000 cancelled 911 calls between 2019 and 2020.

United kingdomDerek penmanShutterstock derick hudsonChief inspector999 callsCancelled 999 callsAncelled calls

Dubai Police 999 hotline: Each officer handles up to 400 calls a day

Emergency hotline officials work tirelessly in the shadows to ensure every distress call is answered within a fraction of a second

United arab emiratesMaj gen al suwaidiKamel butti al suwaidiOperations at dubai policeDubai policeColonel turkiMajor general kamel butti al suwaidiGen al suwaidiControl centreDubai policeEmergency calls999 calls

Report into cancelled 999 calls says supervision of gardaí not followed or not effective

The report says the controversy suggests that supervision and performance management of gardaí is “weak”.

United kingdomDerek penmanPolice scotlandPolicing authorityGarda commissioner drew harrisSupport the999 callsComputer aided dispatchPolicing authority

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