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Summary:
Slack is a $27.7 billion gambit on the part of Salesforce, but one that has an integral role to play in the post-COVID new world of work, says Bret Taylor.
No technology firm’s pitch in 2021 would be complete without a contemplation of the so-called ‘new normal’, a fairly empty, catch-all term that’s been bandied around since the start of the COVID outbreak, but one which needs practical meat put on its bones as the Vaccine Economy kicks in.
What form that fleshing out takes will vary from vendor to vendor, of course, but it’s probable that most analyses would largely fall Into line with this assessment from Salesforce Chief Operating Officer Bret Taylor: