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Created: May 25, 2021 04:52 PM
ROCHESTER, N.Y. (WHEC) There has been a lot of talk about connecting low-income families to cheap, reliable internet. The federal government is funding a temporary program to help cover monthly costs, and providers will soon be under state mandate to offer $15 per month plans to those who qualify. But several local families say they’re already having to jump through hoops to access current programs for low-income internet benefits, and they worry these new plans will be no different.
Ellen Lunts family needs reliable internet service.
“I have three school-aged children, two with severe disabilities,” she tells News10NBC.
Broadband costs too much for some people. Fixing that won t be easy CNET 2 hrs ago © Robert Rodriguez/CNET
Some Americans don t have home internet because there s no service where they live. But others can t afford it.
When the novel coronavirus forced schools to shut down last March, Maegen Wagner, a single mother living near Reading, Pennsylvania, was thankful for at least one thing: She didn t need to worry about how she d pay for internet service.
Since her divorce in 2017, the 39-year-old mother of two children had been enrolled in Comcast s Internet Essentials program, which offers low-income families broadband access for only $9.95 per month. While money was already tight before the pandemic began, things got even worse for Wagner when she lost her assistant teaching job just as remote learning classes resumed in the fall.