'My travel insurer won't pay out for a cancelled lockdown trip to Crete'

'My travel insurer won't pay out for a cancelled lockdown trip to Crete'
Gill Charlton assists a reader struggling to get a refund for a £1,596 holiday to Greece
One reader's trip to Crete was scuppered by Covid
Credit: Getty
Peter Arnold writes
A day before I was due to travel to Crete last April, I was forced to cancel my booking for flights and accommodation made through Pure Crete. The company had already offered to rebook the holiday later or in 2021 because of Covid-19 restrictions, but I felt that I could not commit to alternative travel plans at that time. I did not ask for my money back as I was confident that my travel insurer – InsureandGo – would cover the loss.

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