Workforce Cyber Intelligence 105: Improving Operational Efficiency with Workforce Visibility
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Workforce Cyber Intelligence 105: Improving Operational Efficiency with Workforce Visibility
. Now, we’re taking the next step and examining how this visibility can improve operational efficiency.
Workforce visibility and employee monitoring are not one and the same. Solutions that focus on gathering employee productivity data are draconian and will ultimately fail under the pressure of an employee-centric culture. Workforce Cyber Intelligence, on the other hand, offers a human-centric input to operational efficiency initiatives to provide transparent, yet mutually beneficial, intelligence to both employees and employers. This is especially true for financial services, healthcare, pharmaceutical and manufacturing organizations were speed and efficacy of service and delivery can mean the difference between market leadership, profit and growth versus customer churn, lost revenue and down-sizing.