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Triad woman claims car wash damaged her car, company denies fault
It should of cost about $10 and taken five minutes. JoAnn Gough said the incident ended up taking more than 45 minutes and caused more than $1,400 in damage.
Author: Kevin Kennedy
Updated: 11:30 PM EDT April 30, 2021
CLEMMONS, N.C. — JoAnn Gough and her husband Danny were out running some errands when they decided to swing by a car wash. It was quick and easy, and JoAnn Gough had been needing to get it done for a few days. The couple pulled up to the automated kiosk and selected their service.
“When I paid in the machine it did not give me the verbal prompts that it normally does, and I didn’t get a receipt,” she said.

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