Where it all went wrong at HMRC

HM Revenue and Customs (HMRC) was forced into an embarrassing U-turn this week after Jeremy Hunt ordered it to keep its helpline open.

Related Keywords

United Kingdom ,California ,United States ,London ,City Of ,Gordon Brown ,Ronnie Pannu ,Charles Daly ,Rhys Pippard ,Jeremy Hunt ,Kimberly Robinson ,Chris Etherington ,Institute Of Taxation ,National Insurance Contributions ,Consulting Associates ,Services Union ,Pannu Tax ,Inland Revenue ,Chartered Institute ,Assistant Officers ,Commercial Services Union ,Hm Revenue And Customs ,Customer Service ,Customer Service Staff ,