YELLOW Buses said it hopes for better infrastructure on Bournemouth's Westover Road following an incident in which a wheelchair user was denied access to a bus due to a low kerb.
The individual was attempting to use the ramp to get onto a bus one evening last week, but because the kerb seemed to be lower where the bus had stopped it meant he could not board.
This resulted in the gradient of the ramp being too steep for the person to access the bus and he had to try to find an alternative bus, with Yellow Buses hoping for better infrastructure as a result of the incident.