WATCH: How Augmented Reality is helping Ford South Africa address technical challenges with cars

WATCH: How Augmented Reality is helping Ford South Africa address technical challenges with cars
Motoring Staff
© Provided by Independent Online (IOL)
PRETORIA - Ford South Africa is getting customers back on the road faster with a new high-tech approach to vehicle repairs rolling out across Ford dealerships this year.
Ford South Africa recently conducted a pilot study of the RealWear HMT-1 Hands-free Remote Collaboration Tool, which remotely connects Ford dealership technicians with Ford’s Technical Assistance Centre, staffed by highly experienced support personnel and field service engineers, allowing them to collaborate on vehicle service issues and repairs. This is yet another example of how Ford is modernising and transforming the dealership experience, and treating customers like family.

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