Photo: Theo Wargo / Getty Images for Verizon (Getty Images)
In an effort to be helpful, Verizon accidentally stuck its foot in its mouth on Sunday, and then furiously backtracked.
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In a tweet on Sunday, which was spotted by the Verge, Verizon Wireless CS told customers that if they were experiencing more battery drain than usual, they should turn on LTE. As the Verge explains, the implication in this tweet directs customers to turn off 5G in phones that have it. Considering Verizon’s big push into 5G, this seems a bit weird.
“Are you noticing that your battery life is draining faster than normal?” Verizon wrote in the tweet. “One way to help conserve battery life is to turn on LTE. Just go to Cellular > Cellular Data Options > Voice & Data and tap LTE.”