"WI Drive" says ADA access to restrooms during ferry wait times has been challenging
Author: Christine Pae (KING 5)
Published: 10:40 PM PDT July 29, 2021
Updated: 10:40 PM PDT July 29, 2021
MUKILTEO, Wash. — Summertime often means longer-than-usual wait times to board the ferry in western Washington.
The process has been frustrating for the operator of a ride service for people with disabilities in Whidbey Island.
Heather Mayhugh operates "WI Drive" out of Whidbey Island, shuttling senior citizens and people on wheelchairs to the Mukilteo ferry terminal.
"I get them to much needed appointments anywhere from Bellingham all the way down to Tukwila," Mayhugh said.
Mayhugh said the challenges come from how the holding lanes at the new terminal lack the spacing required for her wheelchair platform to extend out of the van for her clients to get out and use a restroom at the terminal facilities.