BRITISH High Commissioner Charles Hay
(pic) had his work cut out for him when he began his posting to Malaysia on a high note in March 2019.
He made elaborate preparations, even taking up Bahasa Malaysia lessons to better interact with Malaysians.
His promising start was affected by the Covid-19 pandemic last year, but the father of two daughters who was a Captain in the British Army before joining the Foreign and Commonwealth Office in 1993 used his vast experience to make his presence count.
He focused his efforts on helping British businesses navigate the movement control order (MCO) restrictions imposed by the Malaysian government.