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Arkansans employed through the pandemic bring a host of mental, physical and social challenges to the workplace. Many of these invisible ailments hinder productivity and endanger employee satisfaction and retention.
Common business practice has focused on workplace boundaries, but COVID-19 demonstrated a need to support employees holistically. Addressing employee barriers outside the company’s standard control allows employees to engage in their work on a renewed level.
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Higher education pivoted before and through the pandemic to provide holistic support to students facing challenges. Several years ago, one of our visionary donors provided multiyear funding for a full-time social worker and emergency support funds for students at one of our colleges. The gift was meant to increase retention of students. This centralized program enabled students to seek support in an environment that was outside a more traditional university support structure. Our students were facing challenges that included lack of family support, poor finances, child care and housing. Then the COVID-19 pandemic hit.